Hello Commvault Community,
Today I would like to ask you for help with a problem regarding "Sharepoint export of site."
For some time the client has been observing a problem with backup jobs for a specific subclient (HELIOS), the job ends with the status Completed with errors - Error Code: [27: 275] Description: Failed during SharePoint export of site [http://xyz.xyz.pl ]. Error from SharePoint: [This constraint cannot be enabled as not all values have corresponding parent values.]. Source: epm, Process: CVSPBackup. (screen1-5)
Following the error track, I looked at the logs of the day and time the problem occurred.
@abc - CVSPBackup.log
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26840 5628 07/06 19:01:48 329332 [SendDirChange::wait]: ALL systems GO from CreateIndex 26840 5628 07/06 19:01:48 329332 [::sendDirChange]: createindex will process dirchange [C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\iDataAgent\MS Sharepoint Doc Agent\2\356\DCInc.cvf] 26840 5628 07/06 19:01:48 329332 NoPrefix File transfer to IndexingService completed successfully 26840 5628 07/06 19:01:48 329332 [SendDirChange::wait]: Index Creation completed Successfully 26840 5628 07/06 19:01:48 329332 [::sendDirChange]: Index Creation completed Successfully 26840 5628 07/06 19:01:48 329332 CVSPLibNamespace::CVSPIndexClient::SendIndex() - Sent dirChange to MediaAgent 'abc.xyz.pl*abc*8400*8402' Successfully 26840 5628 07/06 19:01:48 329332 CVSPBackup::GetJobStatusfromErrors() - Entering the function. AppId =78 26840 5628 07/06 19:01:49 329332 CVSPLibNamespace::CVSPErrorRules::CVSPErrorRules() - Going to fetch rules, ClientId=160, AppType=78, EntityString=<?xml version="1.0" encoding="UTF-8" standalone="no" ?><CvEntities_GenericEntity _type_="3" clientId="160"/> 26840 5628 07/06 19:01:49 329332 CVSPLibNamespace::CVSPErrorRules::ParseXMLRulesFromXMLString() - No error rules were parsed 26840 5628 07/06 19:01:49 329332 CVSPMultiStreamBackup::Run() - m_successfulbackups - [1] m_skippedbackups - [1] m_preBackupPhaseSuccess - [1] 26840 5628 07/06 19:01:50 329332 CVSPMultiStreamBackup::Run() - Backup Complete 26840 5628 07/06 19:01:50 329332 CVSPLibNamespace::CVSPJobClient::SaveFailureCount() - Saving [0] File and [0] Folder Failures to file 26840 5628 07/06 19:01:50 329332 FetchIndexInfo::end() FetchIndexInfoEndReq was sent. 26840 5628 07/06 19:01:50 329332 FetchIndexInfo::end() FetchIndexInfoEndReq was sent. 26840 5628 07/06 19:01:50 329332 ~CVArchive() - Destroying CVArchive. This=00000000020575F0 26840 5628 07/06 19:01:50 ###### SdtTailSrvPool::Rel: Resetting SrvPool as ref. count is 0. 26840 5628 07/06 19:01:50 329332 CVSPLibNamespace::CVSPJobClient::Complete() - Sending status to Job Manager 26840 5628 07/06 19:01:51 329332 BKP CALLED COMPLETE (PHASE Status::SUCCESS), 329332. Token [329332:14:1:0:32808] 26840 3edc 07/06 19:01:51 329332 CVJobCtrlLog::unregisterProcess(): successfully removed file [C:\Program Files\CommVault\Simpana\Base\JobControl\26.840] 26840 5628 07/06 19:01:51 329332 JOBRESULTSTABLE(C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\2\0\329332\Jo removing copy 'C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\2\0\329332' 23808 2764 07/06 19:01:56 329333 [PIPELAYER ] Tail response = DataMover destroyed Status = 0 dwCode = 0 MsgType = 16 MsgSubType = 133 EventError = 0 23808 2764 07/06 19:01:56 329333 CCVAPipelayer::SendCommandToDSBackup() - Sent Command 2 to MediaAgent, Waiting for Response... 23808 2764 07/06 19:01:56 329333 [PIPELAYER ] Tail response = Tail Generated STOP_PL and ready to Terminate Status = 0 dwCode = 0 MsgType = 4 MsgSubType = 2 EventError = 0 23808 2764 07/06 19:01:56 329333 CPipelayer::ShutdownPipeline() - stat- SDT [0000000002153E40] [duration - 46 seconds] 23808 2764 07/06 19:01:56 329333 CPipelayer::ShutdownPipeline() - SDT [0000000002153E40] Shutdown completed. 23808 2764 07/06 19:01:56 329333 SdtBase::relRef: Going to delete SdtBase as ref count is down to 0. RCId [410662] 23808 2764 07/06 19:01:56 329333 SdtBase::() - SdtBase is being destroyed... 23808 2764 07/06 19:01:56 329333 Name [Head], Start Delay [39.17 Secs], Avg [3.560825 Sec/Sample], Procsng Time [0.00 Secs], Avg [0.000000 Sec/Sample], Bytes [59954], Speed [0.00 MB/Sec], Samples [11] RCId [410662] 23808 2764 07/06 19:01:56 329333 Name [Head CRC32], Start Delay [0.00 Secs], Avg [0.000000 Sec/Sample], Procsng Time [0.16 Secs], Avg [0.014203 Sec/Sample], Bytes [59954], Speed [0.37 MB/Sec], Samples [11] RCId [410662] 23808 2764 07/06 19:01:56 329333 Name [Head Network], Start Delay [0.00 Secs], Avg [0.000000 Sec/Sample], Procsng Time [0.56 Secs], Avg [0.051131 Sec/Sample], Bytes [59954], Speed [0.10 MB/Sec], Samples [11] RCId [410662] 23808 2764 07/06 19:01:56 329333 Performing graceful connection termination RCId [410662] 23808 2764 07/06 19:01:56 329333 Closing all sockets. RCId [410662] 23808 2764 07/06 19:01:56 329333 CVSPMultiStreamBackup::SingleStreamBackupThread() - SPArchive for stream 1 is Closed 23808 5934 07/06 19:01:57 329333 CVSPMultiStreamBackup::Run() - Clean-up successful for stream [0] 23808 5934 07/06 19:01:57 329333 CVSPBackup::SendIndex() - Sending Index to MediaAgent 23808 5934 07/06 19:01:57 329333 CVSPLibNamespace::CVSPIndexClient::SendIndex() - Sending dirChange [C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\iDataAgent\MS Sharepoint Doc Agent\2\363\DCInc.cvf] to MediaAgent [abc.xyz.pl*abc*8400*8402] 23808 5934 07/06 19:01:57 329333 NoPrefix Heartbeat timeout is set to 1800 23808 5934 07/06 19:01:57 329333 CreateIndex would be started with the following backup parameters 23808 5934 07/06 19:01:57 329333 Commcell Id = [2], Subclient Id/App Id = [363], Backup type = [2], Start time = [1625590917], Job token = [329333:14:1:0:32808], Snap job id = [0], Client network host name = [epm], Gui override = [1], Pruning time = [0], Options = [69] 23808 5934 07/06 19:01:57 329333 SENDDIRCHANGE heartbeat timeout is set to 1800 sec 23808 5934 07/06 19:01:57 329333 [SendDirChange::wait]: ALL systems GO from CreateIndex 23808 5934 07/06 19:01:57 329333 [::sendDirChange]: createindex will process dirchange [C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\iDataAgent\MS Sharepoint Doc Agent\2\363\DCInc.cvf] 23808 5934 07/06 19:01:58 329333 NoPrefix File transfer to IndexingService completed successfully 23808 5934 07/06 19:01:58 329333 [SendDirChange::wait]: Index Creation completed Successfully 23808 5934 07/06 19:01:58 329333 [::sendDirChange]: Index Creation completed Successfully 23808 5934 07/06 19:01:58 329333 CVSPLibNamespace::CVSPIndexClient::SendIndex() - Sent dirChange to MediaAgent 'abc.xyz.pl*abc*8400*8402' Successfully 23808 5934 07/06 19:01:58 329333 CVSPBackup::GetJobStatusfromErrors() - Entering the function. AppId =78 23808 5934 07/06 19:01:58 329333 CVSPLibNamespace::CVSPErrorRules::CVSPErrorRules() - Going to fetch rules, ClientId=160, AppType=78, EntityString=<?xml version="1.0" encoding="UTF-8" standalone="no" ?><CvEntities_GenericEntity _type_="3" clientId="160"/> 23808 5934 07/06 19:01:58 329333 CVSPLibNamespace::CVSPErrorRules::ParseXMLRulesFromXMLString() - No error rules were parsed 23808 5934 07/06 19:01:58 329333 CVSPMultiStreamBackup::Run() - m_successfulbackups - [1] m_skippedbackups - [1] m_preBackupPhaseSuccess - [1] 23808 5934 07/06 19:01:58 329333 CVSPMultiStreamBackup::Run() - Backup Complete 23808 5934 07/06 19:01:58 329333 CVSPLibNamespace::CVSPJobClient::SaveFailureCount() - Saving [0] File and [0] Folder Failures to file 23808 5934 07/06 19:01:58 329333 FetchIndexInfo::end() FetchIndexInfoEndReq was sent. 23808 5934 07/06 19:01:59 329333 FetchIndexInfo::end() FetchIndexInfoEndReq was sent. 23808 5934 07/06 19:01:59 329333 ~CVArchive() - Destroying CVArchive. This=0000000002125F90 23808 5934 07/06 19:01:59 ###### SdtTailSrvPool::Rel: Resetting SrvPool as ref. count is 0. 23808 5934 07/06 19:01:59 329333 CVSPLibNamespace::CVSPJobClient::Complete() - Sending status to Job Manager 23808 5934 07/06 19:01:59 329333 BKP CALLED COMPLETE (PHASE Status::SUCCESS), 329333. Token [329333:14:1:0:32808] 23808 2c98 07/06 19:01:59 329333 CVJobCtrlLog::unregisterProcess(): successfully removed file [C:\Program Files\CommVault\Simpana\Base\JobControl\23.808] 23808 5934 07/06 19:01:59 329333 JOBRESULTSTABLE(C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\2\0\329333\Jo removing copy 'C:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CV_JobResults\2\0\329333' 9808 11 07/06 19:03:16 329334 CVSPContentDeployment+<>c__DisplayClass60_1 ExportSPObject - Exception exporting object - System.ArgumentException: This constraint cannot be enabled as not all values have corresponding parent values. at System.Data.ConstraintCollection.AddForeignKeyConstraint(ForeignKeyConstraint constraint) at System.Data.ConstraintCollection.Add(Constraint constraint, Boolean addUniqueWhenAddingForeign) at System.Data.DataRelationCollection.DataSetRelationCollection.AddCore(DataRelation relation) at System.Data.DataRelationCollection.Add(DataRelation relation) at System.Data.DataRelationCollection.Add(String name, DataColumn parentColumn, DataColumn childColumn) at Microsoft.SharePoint.Deployment.FileObjectHelper.GetNextBatch() at Microsoft.SharePoint.Deployment.ObjectHelper.RetrieveDataFromDatabase(ExportObject exportObject) at Microsoft.SharePoint.Deployment.FileObjectHelper.RetrieveData(ExportObject exportObject) at Microsoft.SharePoint.Deployment.ExportObjectManager.GetObjectData(ExportObject exportObject) at Microsoft.SharePoint.Deployment.ExportObjectManager.MoveNext() at Microsoft.SharePoint.Deployment.SPExport.SerializeObjects() at Microsoft.SharePoint.Deployment.SPExport.Run() at CVSPDocServerNamespace.CVSPContentDeployment.<>c__DisplayClass60_1.<ExportSPObject>b__0() 9808 11 07/06 19:03:16 329334 CVSPContentDeployment ExportSPObject - Exception exporting object - This constraint cannot be enabled as not all values have corresponding parent values. 9808 5 07/06 19:03:18 329334 CVSPContentDeployment ExportObject - Export of object http://xyz1.xyz.pl has failed with error This constraint cannot be enabled as not all values have corresponding parent values. 9808 5970 07/06 19:03:18 329334 CVSPLibNamespace::CVSPJobClient::SendErrorJPR() - SendErrorJPR MessageID 452985107 9808 5970 07/06 19:03:18 329334 CVSPMultiStreamBackup::PreBackupMS() - PreBackup failed for [\MB\http:xyz1.xyz.pl\\] with error [This constraint cannot be enabled as not all values have corresponding parent values.] 9808 5970 07/06 19:03:18 329334 CVSPMultiStreamBackup::SingleStreamBackupThread() - Failure during prebackup phase for [<EVGui_SharePointItem fullPath="http://xyz1.axyz.pl" siteCollectionPath="http://xyz1.xyz.pl" webAppPath="http://xyz1.xyz.pl" objectType="4" webPath="http://xyz1.xyz.pl" contentPath="|\MB\http:|#13!|#13!xyz1.xyz.pl\|#13!\|#13!" relativePath="/" siteId="c8411a04-7299-4146-8736-28b667d6abdc" objectId="22bcc087-453e-42f4-9941-bd3ff7084675" />]. Updating JM for Web complete. 9808 5970 07/06 19:03:18 329334 CVSPMultiStreamBackup::SingleStreamBackupThread() - Closing SPArchive file for stream 1 9808 5970 07/06 19:03:18 329334 CVSPLibNamespace::CVSPArchive::Close() - Closing Archive File 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::SetRestartContext() - Setting restart context to -1 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::SendCommandToDSBackup() - Sent Command 291 to MediaAgent, Waiting for Response... 9808 5970 07/06 19:03:19 329334 [PIPELAYER ] Tail response = Current Restart Context has been set to 4294967295 Status = 0 dwCode = 0 MsgType = 16 MsgSubType = 291 EventError = 0 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::CloseArchiveFile() - Closing archive file[afilenum=404988] in BACKUP 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::SendCommandToDSBackup() - Sent Command 132 to MediaAgent, Waiting for Response... 9808 5970 07/06 19:03:19 329334 [PIPELAYER ] Tail response = Close archive file succeeded Status = 0 dwCode = 0 MsgType = 16 MsgSubType = 132 EventError = 0 9808 5970 07/06 19:03:19 329334 CVSPLibNamespace::CVSPArchive::Close() - Closing Pipeline 9808 5970 07/06 19:03:19 329334 CVArchive::ClosePipeline() - Resetting allocated stream 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::ClosePipeline() - About to destroy Data Mover 9808 5970 07/06 19:03:19 329334 CCVAPipelayer::SendCommandToDSBackup() - Sent Command 133 to MediaAgent, Waiting for Response... 9808 5970 07/06 19:03:25 329334 [PIPELAYER ] Tail response = DataMover destroyed Status = 0 dwCode = 0 MsgType = 16 MsgSubType = 133 EventError = 0 9808 5970 07/06 19:03:25 329334 CCVAPipelayer::SendCommandToDSBackup() - Sent Command 2 to MediaAgent, Waiting for Response... 9808 5970 07/06 19:03:26 329334 [PIPELAYER ] Tail response = Tail Generated STOP_PL and ready to Terminate Status = 0 dwCode = 0 MsgType = 4 MsgSubType = 2 EventError = 0 9808 5970 07/06 19:03:26 329334 CPipelayer::ShutdownPipeline() - stat- SDT [00000000024DEC70] [duration - 137 seconds] 9808 5970 07/06 19:03:26 329334 CPipelayer::ShutdownPipeline() - SDT [00000000024DEC70] Shutdown completed. 9808 5970 07/06 19:03:26 329334 SdtBase::relRef: Going to delete SdtBase as ref count is down to 0. RCId [410661] 9808 5970 07/06 19:03:26 329334 SdtBase::() - SdtBase is being destroyed... 9808 5970 07/06 19:03:26 329334 Name [Head], Start Delay [130.21 Secs], Avg [11.837274 Sec/Sample], Procsng Time [0.00 Secs], Avg [0.000000 Sec/Sample], Bytes [59954], Speed [0.00 MB/Sec], Samples [11] RCId [410661] 9808 5970 07/06 19:03:26 329334 Name [Head CRC32], Start Delay [0.00 Secs], Avg [0.000000 Sec/Sample], Procsng Time [0.62 Secs], Avg [0.056813 Sec/Sample], Bytes [59954], Speed [0.09 MB/Sec], Samples [11] RCId [410661] 9808 5970 07/06 19:03:26 329334 Name [Head Network], Start Delay [0.00 Secs], Avg [0.000000 Sec/Sample], Procsng Time [0.41 Secs], Avg [0.036928 Sec/Sample], Bytes [59954], Speed [0.14 MB/Sec], Samples [11] RCId [410661] 9808 5970 07/06 19:03:26 329334 Performing graceful connection termination RCId [410661] 9808 5970 07/06 19:03:26 329334 Closing all sockets. RCId [410661] 9808 5970 07/06 19:03:26 329334 CVSPMultiStreamBackup::SingleStreamBackupThread() - SPArchive for stream 1 is Closed 9808 35dc 07/06 19:03:27 329334 CVSPMultiStreamBackup::Run() - Clean-up successful for stream [0] 9808 35dc 07/06 19:03:27 329334 CVSPBackup::SendIndex() - Sending Index to MediaAgent
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I am asking for help in solving the problem. Let me know if you need anything else (logs, screenshots, additional information).
Thanks & Regards
Kamil
