Hi folks when Im trying to backup share point online I get a fail to impersonate user error on the shared jobs directory:
760 1164 03/22 01:14:42 2598099 DistributedIDA::CMaster::InitializeEvEvent(361) - STARTING DistributedIDA
5760 1164 03/22 01:14:42 2598099 DistributedIDA::CMaster::InitializeEvEvent(362) - -----------------------
5760 1164 03/22 01:14:42 2598099 CvNetworkPool::initNetworkPool() - Creating the control thread
5760 47c 03/22 01:14:42 2598099 thNetworkControllerThread() - Controller thread started
5760 1164 03/22 01:14:42 2598099 Cvcl::init() - CVCL: Running in FIPS Mode
5760 1164 03/22 01:14:43 2598099 CVSPLibNamespace::CVSPAppMgr::IsModernAuthEnabled() - Modern authentication is set.
5760 1164 03/22 01:14:43 2598099 CVSPLibNamespace::CVSPAppMgr::GetOffice365TenantUrl() - Office 365 tenant url [https://herts365-admin.sharepoint.com]
5760 1164 03/22 01:14:43 2598099 DistributedIDA::CMaster::registerWithJM(950) - Use jm control role [1]
5760 1164 03/22 01:14:43 2598099 DistributedIDA::CMaster::initialize(485) - Threshold for stream failures per node is [3]
5760 1164 03/22 01:14:43 2598099 SharePointIDA::SharePointNodeRepository::getNodeList(53) - Adding node vcm-wb-core-fs1
5760 1164 03/22 01:14:43 2598099 AutoStreamHandler::GetMaxNumberOfStreamsInternal(52) - Number of Data Readers configured in subclient: 12
5760 1164 03/22 01:14:43 2598099 DistributedIDA::ICoordinator::UpdateSubclientDirectory(688) - Subclient directory distribution is not enabled.
5760 1164 03/22 01:14:43 2598099 SharePointIDA::SharePointBackupCoordinator::initialize(209) - Failed to impersonate with user : [CommvaultSerAcc]
5760 1164 03/22 01:14:43 2598099 DistributedIDA::CMaster::handleEventError(1189) - 0xECCC054F:{DistributedIDA::CMaster::initialize(513)} + {SharePointIDA::SharePointBackupCoordinator::initialize(211)/ErrNo.1359.(Unknown error)-Failed to impersonate the system account user.}
5760 1164 03/22 01:14:43 2598099 DistributedIDA::CMaster::endPhaseTasks(4188) - Make sure all streams are released now.
5760 1164 03/22 01:14:43 2598099 DistributedIDA::CMaster::endPhaseTasks(4218) - m_jsStatus:2 m_jsStatusFor:1 m_jsPendingCause:4
5760 1164 03/22 01:14:43 2598099 BKP CALLED COMPLETE (PHASE Status::FAIL), 2598099. Token [2598099:14:1:0:0:10778]
5760 1164 03/22 01:14:44 2598099 main(182) - 0xECCC054F:{DistributedIDA::CMaster::initialize(513)} + {SharePointIDA::SharePointBackupCoordinator::initialize(211)/ErrNo.1359.(Unknown error)-Failed to impersonate the system account user.}
5760 1164 03/22 01:14:44 2598099 main(190) - ---------------------
5760 1164 03/22 01:14:44 2598099 main(191) - ENDING DistributedIDA
All the other jobs in office 365 teams/exchange/onedrive run fine just not sharepoint? any ideas
