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Question

Sharepoint Online backup Failed files.

  • February 1, 2023
  • 3 replies
  • 352 views

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Hi Guys, 

I have client that has there files failing on their SharePoint online backup. can anyone assist me with a root cause of this. 

 

https://verimarksa.sharepoint.com/sites/PODREPORT/Contents/sites/PODREPORT/Shared Documents/General/Pod check (New).xlsx FAILED Prior version 602.0 download failed.

https://verimarksa.sharepoint.com/sites/PODREPORT/Contents/sites/PODREPORT/Shared Documents/General/Pod check (New).xlsx FAILED Prior version 602.0 download failed.

 

 

3 replies

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  • Vaulter
  • February 1, 2023

Good morning.  Can you please tell me what version of Commvault you are currently on?


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We currently running 11 SP26.45


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Guessing that question didn’t go anywhere. I have the same issue. Original versions were migrated by an account which now only the first version shows the profile as e.g. i:0#.f|membership|joe.bloggs@domain.name it is only these particular version which are failing and there are over 1000 of them. I haven’t yet figured out how to change the display name within SharePoint but I raised a ticket which was escalated and told they had no solution but to delete the minor versions one by one.