Solved

Snapshot creation is disabled on [Server name] by []

  • 20 September 2023
  • 33 replies
  • 3144 views

Userlevel 2
Badge +6

Hi all.

 

After upgrading to 11.32.13 we are sporadically starting to see the below error when doing Vmware snapshot backup. The backup job fails or completes with errors:

 

“Snapshot creation is disabled on [Server name] by [].” 

 

Snapshot creation is not disabled for the server, and when backup is re-run everything is working.

 

Have anyone else seen this behavior?

 

Regards

-Anders

 

icon

Best answer by Sebastien Merluzzi 20 September 2023, 12:03

View original

33 replies

Userlevel 2
Badge +12

Hi,

 

case is open and i set the key. 

 

Also i added an new schedule for backup failed vms only to cover this issue. 

 

Lets see what the support find out.

Userlevel 6
Badge +14

@SSchmidt Excellent, what is your case number please?

Userlevel 2
Badge +12

send via pm

Badge

We have the same issue.

Set pending cause [Snapshot creation is disabled on [xyz] by [].]:

If we retry the backup it works.

We are running version 11.32.42 , so it should have been fixed already?

Userlevel 6
Badge +14

@UZ Gent ICT 

@Egor Skepko

You do not need to restart the commvault services for the additional setting to take effect.

32.28 will be out next week.

Badge

@UZ Gent ICT

@Egor Skepko

You do not need to restart the commvault services for the additional setting to take effect.

32.28 will be out next week.

But we are already on a higher version (11.32.42) and still have the issue.

Userlevel 6
Badge +14

@pdpelsem @UZ Gent ICT 

It looks like a different issue then, you can either log a case with VMware or Commvault, they/we will check.

Userlevel 6
Badge +14

@SSchmidt 

I see your case is now closed.

Whatever issues was present before is no longer occurring.

Reply