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Question

Stop auxcopy from checking for new tape in standalone drive

  • February 5, 2025
  • 2 replies
  • 40 views

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We have many branch offices with auxcopy jobs running regularly onto a local standalone tape drive.

As we don’t know exactly when someone is swapping the tape on site, the schedule runs continous every two hours.

This results in many jobs in waiting state with “Media is already assigned” messages which also appear in our Event reporting for these jobs every 5 minutes.

Besides the reporting I got told (and also verified) that the drive constantly ejects the tape and pulling it back every 5 minutes in which results in additional wear.

 

I was wondering if there is some option to just stop the job if there is a full tape already detected in the drive.
I tried out some options like “Do not attempt to load ejected media” or “check for media change in drive every X minutes” but nothing seems to impact this behaviour.

 

Is there something I am overlooking here?

2 replies

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  • Vaulter
  • February 6, 2025

Hi ​@Marcel_RE ,

In this scenario, I would like you to configure the blackout Window for the Auxcopy

During that window, please involve your team for the media insert\ejection operation.

https://documentation.commvault.com/2024e/expert/blackout_window.html

Regards,

Wasim

 


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  • Author
  • Novice
  • February 10, 2025

Hi ​@Wasim,

unfortunately this is not a suitable solution for our situation.

We have around 500 edge locations where this configuration is set up and at most of them we cannot ensure when someone is on site to switch tapes.

Are there no advanced settings to adjust the frequency at which the drive is being checked?

That’s our main pain point at the moment.