Getting this message when trying to browse / restore from a specific full backup. There are several in a row that are affected. Backups before and after this group are fine. Any direction on how to fix this and find out why this happened?
Unable to find/get index in the cache for [] at time []
Best answer by jego
From Commvault CRM
The index is needed to allow for browse of backup contents. However, the index is not present in Index Cache. The index is actually archived in cloud cold storage.
Logs ….
JobManager:
The operation is not valid for the object's storage class. The object might be archived and the Cloud Recall workflow might have been initiated.
CVD :
This operation is not permitted on an archived blob.
Resolution:
To allow for restore of indexes from archive cloud storage, recall must first be initiated via documented procedure.
Recalling Index Data from Archive Cloud Storage
https://docs.commvault.com/commvault/v11_sp18/article?p=97923.htm
After completion of recall, browse can be re-attempted.
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