we are using Commvault archiving solution where we are successfully archiving exchange2019 but cleanup job is not working. Even cleanup job is running successfully but space is not getting saved for any inbox.

Question

we are using Commvault archiving solution where we are successfully archiving exchange2019 but cleanup job is not working.

Even cleanup job is running successfully but space is not getting saved for any inbox.

exchange admin have put quota on database itself which define quota for each user like echange2013.

what would be issue.

please suggest.

Scott Reynolds · Accepted Answer

@Anantk You mentioned that inbox is not clearing but are the cleanup jobs cleaning up any data?

Do they show any data in the job history?

Also are you able to browse the backups if these users and see the data as expected in a browse and restore?

Mike Struening RETIRED · Answer

@Anantk, were you able to look into what @Scott Reynoldssuggested?Let me know if this has been resolved.

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