Hi Team,
In one of my customer environment, for two of Media Agents the Commvault services(Base & Media Manager) are frequently going offline.
I can see Commserve & MA are in same SP with 22.25
Please let me know what could be the reason for this.
Answer
Windows Media Agent services frequently going offline
+1- Vaulter
Best answer by MichaelCapon
Hi Harsha,
We’d need to check the System/Application Event Logs and the Commvault Logs also for any related events or errors.
- It may be also worth verifying the server has the required AntiVirus exclusions in place for Commvault Processes. https://documentation.commvault.com/commvault/v11/article?p=8665.htm
Best Regards,
Michael
+14- Vaulter
- Answer
Hi Harsha,
We’d need to check the System/Application Event Logs and the Commvault Logs also for any related events or errors.
- It may be also worth verifying the server has the required AntiVirus exclusions in place for Commvault Processes. https://documentation.commvault.com/commvault/v11/article?p=8665.htm
Best Regards,
Michael
+22- Vaulter
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