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Question

Database backup

  • November 20, 2023
  • 2 replies
  • 168 views
A
Novice
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Hi Team,

               I am getting the below error while taking a IntelliSnap backup, can anyone suggest

 

Description: SMIS Provider connection timeout. Please make sure 1) SMIS provider software has been installed. 2) Correct SMIS provider name has been entered using Array Management. : [Snapshot::SnapDelete: Connection to CIMOM failed]

    2 replies

    Chris Hollis
    Vaulter
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    • Chris HollisVaulter
    • Vaulter
    • November 27, 2023

    Hi @ARVVI 

    What do you see in the CVMA.log on the Media Agent performing the snap at the time of failure? 

    Also, what feature release / maintenance release are you running? 

    Regards,

    Chris 

    A
    Novice
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    • ARVVINovice
    • Author
    • Novice
    • November 30, 2023

    Hi Chris,

    Thanks for the reply..

                   The issue got resolved when we cleared all snap at storage level and now the backup is getting successful.

    Chris Hollis
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