We need to stage our customers databases. On CS on windows we use CSrecovery assistant and it it is easy. Staging A Commserve on Linux database I tried the document:
The staging works as described with one exception, admin password was not resetted. That means I cannot open commcell console
CSrecoveryassistant.log shows “skipping admin password update as per registry hook”
I setup a standard commserve installation on Linux with no modification in registry
What am I doing wrong.
Can you help?
Best answer by Mike Struening RETIREDView original
I suspect this will require a support incident and deeper dive, though I have asked some of our SMEs for advice in case they have seen this before (I haven’t).
I’ll be in touch!
Our SMEs are great and responsive!
There’s a form ID to address this:
However, it won’t be out for a bit. If you contact support and give them the form ID, they can get dev approval to add the registry key to get past this message until the fix is out.
Thanks for the fast answer. I will open an incident, with hint on the formid and will ask for a fix.
Send them this post link and the form ID and it should be sufficient. the reg key is named on the form ID page 😎
Incident is 221115-503. Please see the case notes.
@Joerg ! I sent the reg key details to the case owner.
Thanks @ Mike . We were able to test the key successfully. Thanks for your help.