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Agent upgrade strategy


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Hi,

We’re about to start upgrading the agents on the client servers and I’m curious how others are handling this activity. Of the course the goal is to have a successful upgrade and don’t cause any disruption.

For the overall approached we will be using this:

Updating Commvault Software on a Server Group

https://documentation.commvault.com/2023e/essential/updating_commvault_software_on_server_group_01.html

We will be grouping our client servers into patch groups of 25 clients.

Besides stopping the schedule policies and any running jobs what else should we be aware of? 

Also is anyone perhaps using a blackout window when performing the upgrades? It looks like you can add that to a server group but I’m not sure if it’ll work or not? It’s just to be 100% sure nothing will start while performing the upgrades.

Last thing, we have some SAP HANA log backups that are being triggered from client side so they will not be stopped when the schedule policies are disabled. What is the best way to handle this? Ask the DBA to disable the backups from client side and then performed the upgrade?

Thanks.

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