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Anyone upgrade from 11.32 to 11.40?

  • October 30, 2025
  • 7 replies
  • 585 views

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We are looking to upgrade our environment from 11.32 to 11.40 LTS. Was wondering if anyone out there has been through an upgrade to 11.40 and how it went. Thanks for the input.

7 replies

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  • Explorer
  • October 30, 2025

Just did one and no issues.

 

Patch cv and ma's with latest Maintenance.32 release and take a few dr backups.

Make sure AV scanning is disabled as this can give you issues while upgrading.


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  • Author
  • Apprentice
  • October 31, 2025

That’s great to hear. Appreciate the input. Was there any particular reason to go to the latest maint release first or just best practice recommendation?

 


Onno van den Berg
Community All Star
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We are planning the upgrade from FR36 to FR40 on our production environment. On our BETA setup we only ran into some minor issues who have been solved and an issue related to our setup. 


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  • Explorer
  • November 4, 2025

11.36 comes with a sql server upgrade along side the ordinary upgrade of the commserve.

sql server 2022 is the new requirement.

I got a reccomendation from our sql dba’s to not upgrade the sql server ( we ran on 2016)  and instead do a clean install on the new version. 

So when we upgraded from 11.32 to 11.36, we did a clean install of 11.36 (where sql 2022 also get a clean install)  and ran a dr recovery based on a dr backupset from 11.32.


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  • Apprentice
  • December 21, 2025

Just did one and no issues.

 

Patch cv and ma's with latest Maintenance.32 release and take a few dr backups.

Make sure AV scanning is disabled as this can give you issues while upgrading.

Dear ​@atitagain,

 

Please can you provide the action plan you followed during the upgrade ?

 

Best Regards,

Ahmed


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  • Author
  • Apprentice
  • February 19, 2026

Just to close this thread off, we did the jump to 11.40.34. The upgrade completed ok. I would recommend not failing over if running a standby livesync setup. We had issues doing that and rolled out and had to start over just upgrading each side manually without failover. Post upgrade, we have had some issues crop up (communication pipe/tunnel failures for no apparent reason, issues with the software cache, odd version information upon upgrading client agents (some show 11.40.34 others show 11.40.6 especially on Linux servers using the same media kit). So yes the upgrade was successful but seems it still has kinks to work out 😔


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  • Explorer
  • February 23, 2026

We had upgraded from 11.36 to 11.40.38 last week.   Initially we had an issue with Command Center GUI not loading(java GUI still worked!).  Working with support, 24 hours later found an issue with Tomcat and SSL certificate issue.   IIS SSL cert was good, just Tomcat issue.

Second issue we had some Azure Storage accounts that started failing.  Turns out the Commvault Azure account does not have access to those storage accounts… but on 11.38 the backups were successful, so it claimed.   The 11.38 successful backups had zero bytes backed up, but the Storage account did have data in it.  Turns out these were part of Data Bricks as temp storage and do not need to be backed up.   If you are currently on 11.38 and backup Azure storage accounts, you may want to upgrade to 11.40 soon to ensure your accounts are all being backed up.

 

This past weekend we also ran into an issue where lots of our Backup Copies were all ‘waiting’ when there were plenty of streams available in the storage policies.   Suspended and resumed the jobs, and they started up again.   We are continuing to monitor this one.