Commvault Service Pack Upgrade

Hi @NDP 

It depends on the size of the DB, it can take 30-60mn.

You can run it before you upgrade also as we recommend to run it every 6 months:

https://documentation.commvault.com/2023e/expert/performing_commserve_database_maintenance_using_dbmaintenance_utility.html

Best Regards,

Sebastien

@NDP ,

It also depends how many packages you need to upgrade also, for exe Media Agent, Webserver…

Now you can check the logs:

https://documentation.commvault.com/2023e/expert/installing_commvault_locally_on_windows_computers_using_installation_package.html

• To help you troubleshoot errors that occur before the installation summary page, check the %allusersprofile%\Commvault Systems\Galaxy\LogFiles\Install.log. If the error occurs after the summary page, check the installation logs in the Software_Installation_Directory\Log Files directory.

For “installing latest maintenance release”, check UpdateInfo.log:

2416   7964   03/01 09:35:24 ###      ##                   InstallUpdates.exe STARTED                    

2416   7964   03/01 09:40:33 ###      Successfully installed updates

My “installing latest maintenance release” was done in 5mn.

Then DB Upgrade was done after that:

For DB Upgrade, check DatabaseUpgrade.log

3220  1ffc  03/01 09:41:51 ### CVDBUPGRADEWRAPPER() - TakeOnlyDBBackup Command Passed

7604  1f0c  03/01 09:49:10 ### DatabaseUpgrade() - Phase [MainUpgrade] completed successfully.

DB Upgrade took 8mn.

Then DB Maintenance ran after that:

8180  18b8  03/01 09:51:20 ### DBUpgrade::runDBMaintenance() - Database Maintenance started for database [CommServ].

8532  12e8  03/01 09:57:10 ### DBUpgrade::runDBMaintenance() - Database Maintenance completed successfully on Database [UsageHistoryDB]

DB Maintenance took 6mn:

I have now upgraded from FR32 to FR34, with DBMaintenance, Media Agent, Webserver and rebooted the machine twice, it took 45mn.

I hope it helps.

Best Regards,

Sebastien