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Error Code: [91:522] Error creating clients or subclients for virtual machines

  • August 5, 2025
  • 2 replies
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After I upgraded CommCell from 11.28 to 11.32, I encountered this error. I have checked and confirmed that the account for accessing vCenter is still working (I can see the VMs in vCenter when I try to create a new subclient). However, the new subclient I created for testing also failed with the same error.

2 replies

Rajiv
Vaulter
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  • Vaulter
  • August 5, 2025

Hi ​@han97di What is the maintenance release of 11.32 you are on?

Best,

Rajiv Singal

 


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  • Author
  • Bit
  • August 5, 2025

Hi ​@han97di What is the maintenance release of 11.32 you are on?

Best,

Rajiv Singal

 

Hi ​@Rajiv 

I am using version 11.32.83. I have found the cause of the issue. In Monitoring > Events, I saw the following log: "Database error encountered. Table = [ProcessReserationRequest], Error = [INFO: [The server principal "sqlexec_cv" is not able to access the database "HistoryDB" under the current security context.] [RecNum:1, Object:RMProcessReservation, State:08004, NativeErr:916, Proc:dbo.RMProcessReservation, RowNum:1, Severity:14, LineNum:41, Spid:119] ]".

After that, I accessed the database using SSMS and granted the "sqlexec_cv" user sysadmin permissions, which resolved the problem.