+4Hi, came across on a issue with a cloud library.
I had the need to reconfigure the cloud library and remove it and add it again with the same name.
the issue is that from the DR backup option it shows two:
from command line I can also tell that there are two
from the Storage Menu, I can see only one
is it secure to delete the one that ends with _1724845300?
is there any way to tell the creation timestamp of both ?
version is 11.34.36
regards
Best answer by pma
Hi,
The only way to solve this was with a support case being raised.
The support team had to generate a unlock code for access to the java console, only then it was possible to perform the following actions (on the command center console this was not possible to perform):
Hello
This is odd and most likely an issue with a entry being held in the CSDB.
In the future if you can avoid recreating things with the same name it would always be best.
I think a support ticket is needed to confirm that there is nothing associated to the wrong library
They will need to look into the CSDB to confirm before the deletion.
Kind regards
Albert Williams
+4Hi,
not solved, i’ve opened a case two weeks ago, no news until now, dev team is looking at this...
Hi
I hope you raised a support case and now the issue has been fixed.
Regards,
Wasim
Hello Team,
Can you please advise the case number and I will follow up on it.
Kind regards
Albert Williams
Just to help future people who might find this thread can you advise the solution if it was simple enough?
Can you also please make sure to make the thread as answered.
Kind regards
Albert Williams
+4Hi,
The only way to solve this was with a support case being raised.
The support team had to generate a unlock code for access to the java console, only then it was possible to perform the following actions (on the command center console this was not possible to perform):
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