Skip to main content
Solved

Error Code: [62:1174] Description: Failed to mount media with barcode

  • 4 February 2022
  • 2 replies
  • 1861 views

Hi

The current tape type is V7M8.
I also changed the type to V7, V7M8, and V8.
But I keep getting the following error message:
Please review if there is a solution.

Kind Regards

 

Error Code: 62:1174] Description: Failed to mount media with barcode AUS000L8], 
side eA_2087], into drive eHPE Ultrium 8-SCSI_2], in library yHP MSL G3 Series 70] on MediaAgent tKRDJMASP01]. SCSI Operation: Move Media From Slot To Drive. Reason: The device reported an illegal request error during the execution of the command. Advice: If this error is persistent, check if there are any visible hardware errors reported by the device or Operating System logs. Please contact your hardware vendor. Source: glbcomcel, Process: MediaManager 

 

 

 

 

 

Hi @M.S.KIM 

 

This looks to be a hardware error. Are you sure the tape you have is physically a V7M8 or V8 tape?

 

Please attach CVMA logs from KRDJMASP01 for review. Also please advise if these tapes are HP branded and if so, what colour are they?

 

Thank you

@M.S.KIM , were you able to confirm issues with the hardware as per @Jordan ‘s suggestion?

Thanks!

Terms & ConditionsCookie settings