Hi,
After a power failure the tape library is showing offline with the error initializing device failed. I restarted the Commvault server and the error went away however the drive is showing a media but in actuality it is empty. I can’t mount a tape since Commvault thinks there’s still a tape inside the drive. How to resolve this issue?
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/a9eb56ad-acad-429c-9e1f-83c0ba3525ff.jpg)
Best answer by Mike Struening RETIRED
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