Hi Nico, 

You can run the following report and review the status of your media https://documentation.commvault.com/commvault/v11_sp20/article?p=40155.htm

You can then use the command line to change the status 

Including or Excluding a Media for Refresh from the Command Line Interface

You can include a media for refresh or exclude a media from a refresh operation that was previously set up from the command line interface.

Procedure

1. Use the qlogin command to log onto the CommServe.
2. On the command line, type the appropriate command for including or excluding the media.

   Goal	Command	Example
   Include a media for refresh	qoperation execscript -sn PickUnpickMediaForRefresh -si 'Pick' -si 'Barcodes_Comma_separated'	qoperation execscript -sn PickUnpickMediaForRefresh -si 'Pick' -si 'M001,M002'
   Exclude a media for refresh	qoperation execscript -sn PickUnpickMediaForRefresh -si 'UnPick' -si 'Barcodes_Comma_separated'	qoperation execscript -sn PickUnpickMediaForRefresh -si 'UnPick' -si 'M003,M004'

https://documentation.commvault.com/commvault/v11_sp20/article?p=10536.htm

Hope this helps answer your query

Hey Nico, 

Are you able to show some of the report and the filters?

@Nico Basson , can you share your case number so we can track it?

Thanks!

I was told it’s not possible to reset the status of the tape. Once you mark it as Unpick/Prevent you can only ever explicitly Pick it again. So we are basically screwed and have to hand pick tapes now.

Sure, I can explain the situation.

I have media refresh enabled in the Global Secondary copy which handles all the tape backups

I was changing the media capacity % in the media refresh section, but it would always give me the same amount of media for refresh, which was nearly all the media. So changing the capacity percentage to 10% for instance would not filter out media that was was 96% full. That was the original support case.

I had to get some media in for refresh though, so I had to ‘Unpick and Prevent’ basically all the media, and then pulled a report on the web console which gave me media with the least amount of active data. I then noted down the media i wanted to refresh on that report and went back to the Commcell console and manually picked those, recalled them and ran a refresh.

Now, however, I have the bulk of the media in the “Unpicked’ status, and there doesn’t seem to be a way of getting them back into the auto pick pool? I can only pick them for refresh, or unpick and prevent them from refresh. I would like to be able to set media back to “Not picked’ I guess?

Hope that makes sense.

210625-439 

Our pleasure!  @Bernard put in a TRR/CMR to get this addressed.  Granted, we have no ETA on when this will get implemented, though our TRR rate has been pretty solid!