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Restore failing(goes to Pending) with error Error Code: >13:244]
Description: Media read operation failure] Dedupe disk media] Access to the file/media denied.]

When running on Media agent 01 but goes through when running on Media Agent 02

Hi @SollyK ,

The error is a bit generic. We will have to investigate the logs to figure out what exactly is cauing this issue, therefore would request you to log an incident for this issue. Do share the affected job ID and the logs once/during the incident is created.

If it is switching from media agent 01 to Media agent 02, it is not a problem. It only means that both media agents have access to the library and system wil try to use both of them to read/write to the librray.

 

Regards,

Suleman

 


Hi Suleman

 

A case has been opened

Case Update: 240131-459

 

Job ID- 3450282


How did the case go?


I´m also interested, as i have a similar issue.

 

Cheers

Jan


Any update on this? We have the same issue.

 

Thanks,

 

Joe


There were some environmental factors that needed to be addressed. There isn’t a single fix for this issue, I’d recommend opening a ticket if you are looking for a resolution. 


HI Team,

I am Also getting same error, While restoring the Oracle Full database to In place location

Please find that error details

please share any solution for this issue

Error Code:[13:245]
Description :[Data reader-Internal error] Dedupe disk media ][Data Integrity validation failed for the data read from media][Advice

 

 


That’s not the same error, but the same advice applies - you’ll be better off raising it with Support. 


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