Nice day, some tapes are not available in the scratch pool, although they are physically present in the library. He tried to move them to the library and did a full scan, but it didn't help. What can be done to make them available?
Nice day, some tapes are not available in the scratch pool, although they are physically present in the library. He tried to move them to the library and did a full scan, but it didn't help. What can be done to make them available?
Best answer by Laurent
Good news, at least
Well, this can come from many parts.
I would suggest to check the configuration/settings from the physical library, then this library in Commvault, and then the properties/settings of the library in Commvault.
One good example would be that, like, any tape removal/change in the library is not reflected in the same library in Commvault, because the automatic inventory/rescan is not enabled.
I do manage multiple libraries worldwide, and sometimes tapes are swapped with other tapes (with different barcodes), but until I perform a Full Scan, or even a Reset Library of the device in the Commcell Console, I could notice that the library content is not updated in the Commcell Console.
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