I am using the commvault tool first time and I have added my window machine in commcell, now I am going to install the agent on that machine but getting the below error,
Failed to install Base Package. Failed to access the remote registry.
I am using Windows 10 OS there is no AD this system on the workgroup network and the machine was on the Azure portal.
username is: workgroup\commvault
For more information please find the screenshot
Also how I can download agent software from commcell and install it manually on window and Linux machine
Best answer by christopherlecky
kumar wrote:
Hi,
I am using the commvault tool first time and I have added my window machine in commcell, now I am going to install the agent on that machine but getting the below error,
Failed to install Base Package. Failed to access the remote registry.
I am using Windows 10 OS there is no AD this system on the workgroup network and the machine was on the Azure portal.
username is: workgroup\commvault
For more information please find the screenshot
Also how I can download agent software from commcell and install it manually on window and Linux machine
For Installation from the CommCell Console (Push Install) We need Remote Registry enabled on the Windows Client along with open ports 135, 139, 445 and the WMI port.
-As this client is in Azure, these ports may not be open to the CommServe?
While you do have valid authentication credentials, you are not presently authorized for accessing Maintenance Advantage because no profile exists for the email address vicky.kumar@cloudeq.com. Profiles in Maintenance Advantage must be created by authorized users from your organization.
It does seem you don’t have the permissions to download the Download Manager.
If your CS Software Cache is up to date, you could try copying the Media from that for Install. - If it is not up to date, you could try a Download Software Job for Windows and Linux binaries. Refer here for details.
I am using the commvault tool first time and I have added my window machine in commcell, now I am going to install the agent on that machine but getting the below error,
Failed to install Base Package. Failed to access the remote registry.
I am using Windows 10 OS there is no AD this system on the workgroup network and the machine was on the Azure portal.
username is: workgroup\commvault
For more information please find the screenshot
Also how I can download agent software from commcell and install it manually on window and Linux machine
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