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[24:64] Description: There was nothing to restore - subclient(s) not backed up. Help!


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Hi,

I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.


When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error. 

 

I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

Best answer by Mike Struening RETIRED

Looks like you opened a case for this and found the issue (and if I’m looking at the wrong incident, let me know):

I did a restore now forcing the Copy precedence and it worked, the file was restored successfully.

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4 replies

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  • Vaulter
  • 2 replies
  • April 12, 2022

Can you try browse from a backup job and from a subclient/VM group(latest browse) to check if it gives same error ?


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  • Author
  • Bit
  • 1 reply
  • April 13, 2022

Hi @Sana !

 

Yes, I can browse without errors and see files normally by job and subclient (VM).


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  • Vaulter
  • 2 replies
  • April 26, 2022

Please open a support case to check this further. Thanks!


Mike Struening
Vaulter
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Looks like you opened a case for this and found the issue (and if I’m looking at the wrong incident, let me know):

I did a restore now forcing the Copy precedence and it worked, the file was restored successfully.


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