I’m looking for anyway to have new clients installed to be directed to use X plan. Whether that be in a workflow, client group, or other.
Solved
Is there a way to define Plans in a workflow?

Best answer by Mike Struening RETIRED
The issue is in the Command Center Navigation preferences.
When logged in with your user from the Command Center go to Manage > Customization > Navigation From here expand out Manage and find Plans Select the CommCell User box which will be blank
After enabling CommCell Users for Plans navigate to the Plans under Management and select 'Create Plan'
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