Hi all,
I have a trial installation of Commvault all in one, in a VMware VM.
When trying to do a guest file restore from a VMware VM I am obtaining the following errors.
How should I do to rebuild index?
Could it be caused by a VMware configuration? A snapshot on Commserve VM?
Which configuration on VMware could be blocking a mount for restore?
JobManager.log:
10100 388 11/26 12:28:18 1997 AppManager Unable to get index server information for client [9]. Reason : [100- ].
10100 4394 11/26 12:28:18 1997 Scheduler Phase [2-Restore] (0,0) started on [Commvault.domain.com] in [0] second(s) - CVDistributor.exe 1997 1997 -j 1997 -pkg winfs -jt 1997:2:1:0:0:7651 -restore -fc 0:0:0
10100 3320 11/26 12:28:20 1997 Servant Reg [Control] received. Client [commvault] plattype = 1. Token [1997:2:1:0:0:7651]
10100 3320 11/26 12:28:26 1997 Servant Reg [Non Control Monitor] received. Client [commvault] plattype = 1
10100 3320 11/26 12:28:26 1997 Scheduler Set pending cause [Failed to create restore vector. Reason: [0xECCC0400:{I2::IdxCTreeApp::DoBrowseComponent(1509)} + {I2::IdxVSAApp::DoLiveRestore(1743)} + {I2::IdxSrvClient::FindInternalProcessRequest(418)} + {LiveRestoreCallBack::ProcessResponse(62)/ErrNo.1024.(Unknown error)-Received error Response [Failed to mount: No valid node is available to perform a guest file restore of the chosen guest VM.]}].]::Client [commvault] Application [StartClientRestore] Message Id [385876198] Error code [23:230] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
10100 5590 11/26 12:28:26 1997 Scheduler Phase [Failed] message received from [Commvault.domain.com] Module [StartClientRestore] Token [1997:2:1:0:0:7651] restartPhase [0]
10100 5590 11/26 12:28:26 1997 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=2,appType=106,logicalRelease=true, retainStreamsForIndex=false)
10100 5590 11/26 12:28:27 1997 JobSvr Obj Phase [2-Restore] for Restore Job Failed. Restore will continue with phase [Restore].
Thanks in advance!
Matías
