1-touch recovery and virtualize me Linux

Hi @Juergen ,

I can see that other customers are already using that version.

FYI, for an EFI booted server you need to create a Single Stage ISO which can be used to recover the server & we have documented it in our documentation.
https://documentation.commvault.com/2022e/expert/54016_1_touch_for_linux_single_stage_dvd.html

https://documentation.commvault.com/2022e/expert/53904_recovery_1_touch_for_linux.html

Note: The ISO needs to be created only when attempting recovery, we can use any Linux Machine connected to CS for Generating ISO if the source server is down.

Best Regards,

Sebastien

@Juergen

We have a CMR 392104 and this is planned for FR32 (Form 171044).

@Sebastien Merluzzi 

if FR32 = 2023E ?

Juergen

@Sebastien Merluzzi 

Thank You, for your help and your very quick answers.

Juergen

Hello Team 

I just received the same question for REDHAT 8.8 and the 1-touch support.

Do you know when it is planned to support it  ?

thanks 

@XavierB 

I didn’t find anything for RHEL 8.8, even though I don’t think there will be a huge difference between 8.7 and 8.8.

The best is to provide a feedback on that page below, Development will check and get back to you.

https://documentation.commvault.com/2023e/expert/3454_1_touch_for_linux_system_requirements_02.html

Best Regards,

Sebastien Merluzzi

Thanks Sebastien. I did it 

regards

Great, CMR is 397799 for RHEL 8.8.

Hello @Sebastien Merluzzi 

is there also support for virtualize me?

regards Juergen

HI @Juergen ,

I will check the CMR and ask the question to confirm.

Best Regards,

Sebastien Merluzzi

The CMR 397799 is now closed, Development will go for field certification for RHEL 8.8.

VME for RHEL 8.x is supported  FR 32 onwards.

If any issues are seen, you can log a case and share the logs so we can review and escalate to Development if needed.

@Sebastien Merluzzi 

thanks for prpmt answer.

regards Juergen

@Sebastien Merluzzi

We have issues to “virtulize me” a RedHat 8.8 server, answer from Commvault support RedHat 8.8 is not supported!

Incident 231016-578

we have commvault 11.32.20

regards Juergen

Hello @Juergen and Team
Is there anything update about 1 touch recovery or Virtualize Me RedHat 8.8?

I urgently need to perform the recovery from RedHat 8.8

Thank you

Regards Adit

@Juergen ,

The engineer has sent a query to Development.

Let me check the status.

Best Regards,

Sebastien

@Juergen ,

I don’t see any Job ID / Logs, are you able to run the test today and share them in the TR?

Best Regards,

Sebastien

@Sebastien Merluzzi 

Sorry, since last update to 11.32.20 we can no longer do send logs, Commvault development team is working on fix.

Best regards 

Juergen

@Juergen ,

You can manually upload Log Files folder?

Best Regards

Sebastien

​@Sebastien Merluzzi ,

I got just the information from CV support team, that virtualize me Linux with EFI boot not supported.https://documentation.commvault.com/v11/expert/virtualize_me_for_linux_prerequisites.html

I don’t saw any announcement about, have you any doc about.

It is also in the Commvault Dokumentation pointed that it is not supported.

Do Commvault changes on product, without inform their customers?

Juergen