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Question

Enable File Server Agent on CommServer 11.36.X


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Hi guys.

 

A simple question

¿How can I enable the file system agent of CommServer on the CommcandCenter?

Since version 11.34.X the Commcell Console is not “available” so I not able to do it from there.

File system agent is obviously installed as it is the CommServer but not available under the Protect > File Server list.

 

Regards. 

3 replies

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  • Vaulter
  • 26 replies
  • April 3, 2025

Hi Jorge,

My personal Commserve already has Windows FS enabled via the Console so I can’t validate an exact process and I’ve never needed to do this with Command Center. If you go to Manage > Servers > Infrastructure, then select the action button for your Commserve, if you go to “add software” does it have “File System” selectable via the dropdown? You might be able to activate it that way.


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Hello ​@Jace Ross,

 

Thanks for your post.

 

From “If you go to Manage > Servers > Infrastructure, then select the action button for your Commserve, if you go to “add software” does it have “File System” selectable via the dropdown?” it shows grayedout

 

The way a found to allow me to get File System agent on CommServer was using multiple Instances on the server.

 

Regards.


Erase4ndReuseMedia
Byte
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Have you tried: Protect > File Servers > Add Server ?

 


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