Hello community,
I was trying to automate some tasks using the Metallic API and ran into an issue (or maybe it's just me doing something wrong) during token refresh.
From my testing and the CV doc, the token expires in 30 minutes, so we need to regenerate it using the refresh token. That part works fine.
https://api.commvault.com/docs/SP38/api/cv/OpenAPI3/renew-accesstoken/
But, the 'Custom Scope' (/Job /V4 /Organization) gets lost after the token refresh - custom scope content is empty, so I either have to manually enter it again or script it to update.
I’m wondering if this is by design or if it’s something that might be fixed in a future release or hotfix.
Should I open a case with support to get dev attention on this? Thanks!
####Refresh token function###
def renew_access_token(self, access_token, refresh_token, company_id):
"""Renew the access token using the refresh token."""
refresh_url = (
"https://m3.metallic.io/commandcenter/api/V4/AccessToken/Renew"
)
payload = {"accessToken": access_token or "", "refreshToken": refresh_token}
headers = {
"Content-Type": "application/json",
"Accept": "application/json",
"Authtoken": os.getenv("API_KEY_VALUE")
}
try:
response = requests.post(refresh_url, json=payload, headers=headers)
response.raise_for_status()
token_data = response.json()
new_access_token = token_data.get("accessToken")
new_refresh_token = token_data.get("refreshToken")
self.logger.info(f"Renewed token for company {company_id}.")
time.sleep(9)
return new_access_token, new_refresh_token
except requests.exceptions.HTTPError as http_err:
self.log_error(f"HTTP error renewing token for {company_id}: {http_err}")
except Exception as err:
self.log_error(f"Error renewing token for {company_id}: {err}")
return None, None
