Skip to main content
Solved

Teams backup fails with one or more errors [Parameter 'DeltaToken' not supported for this request.]


neuwiesener
Byte
Forum|alt.badge.img+7

 - Use the next (0) Azure App information
28580 16    04/29 13:00:49 1579 ### CheckForError - * HttpStatusCode.Unauthorized
28580 16    04/29 13:00:49 1579 ### - - token refreshed
20260 1     04/29 13:00:49 1579 ### PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]
20260 1     04/29 13:00:49 1579 ### GetFullJobDeltaLinkUrl - Error in performing web request [https://graph.microsoft.com/beta/teams/<teamid>/channels/<channelID>/messages/delta?$skiptoken=<deltatoken>

 

Commvault seems to be making a calls to the endpoint with beta version of the API. 

Anyone seeing this issue? If the same API is called using v1.0 instead of beta - in the HTTP REST API call above.

We are on SP25.23. Will be updating it to the latets MR.

Best answer by Mike Struening RETIRED

Sharing Case Solution:

Finding Details:

-- Teams backup completed with one or more error

-- FR25.28 setup in pace

-- customer had query related to beta MS API usage by commvault

"these are actually BETA Microsoft APIs
MS didn't release the APIs until very recently
But Commvault dev team have plans to move to release versions of API"

-- regarding backup started failing for few channel recently

logs contain below traces

PerformWebRequest - Web Exception generated [500] [InternalServerError] [InternalServerError] [Error while processing response.]
PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]

as per internal repository details

We are seeing post backup failures on few channels with the error highlighted below. This issue is caused due to a recent change from the MS side and it is reproducible in our internal setups also.

Solution:

dev team provided the below patch for the issue and the currently shared version is hotfix it is the official version of the fix.
FR25 form 3865
Summary: Change Microsoft Graph APIs for Teams posts from beta to v1.0
customer applied hotfix on Fr25.33 and confirmed backup are running fine for teams now

View original
Did this answer your question?

6 replies

neuwiesener
Byte
Forum|alt.badge.img+7
  • Author
  • Byte
  • 38 replies
  • April 29, 2022

The delta link returned by the delta call contains v1.0 in the response. 

"@odata.nextLink": "https://graph.microsoft.com/v1.0/teams/<teamid>/channels/<channelid>/messages/delta?$skiptoken=-<Token>",


Mike Struening
Vaulter
Forum|alt.badge.img+23

I think that will do it….here’s what I found:

 

Installed Maintenance Release 11.25.23 for hotfix 3386


neuwiesener
Byte
Forum|alt.badge.img+7
  • Author
  • Byte
  • 38 replies
  • May 2, 2022

It didnt help unfortunately. Case is already open. Can you please make sure it lands with an engineer from the right team ? case id 220429-379 


Mike Struening
Vaulter
Forum|alt.badge.img+23

Right team and right engineer.  Daryl is brilliant!

Keep me posted!!


Mike Struening
Vaulter
Forum|alt.badge.img+23

Sharing case solution:

Finding Details:

-- Teams backup completed with one or more error

-- FR25.28 setup in pace

-- customer had query related to beta MS API usage by comvault

"these are actually BETA Microsoft APIs
MS didn't release the APIs until very recently
But Commvault dev team have plans to move to release versions of API"

-- regarding backup started failing for few channel recently

logs contain below traces

PerformWebRequest - Web Exception generated [500] [InternalServerError] [InternalServerError] [Error while processing response.]
PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]

as per internal repository details

We are seeing post backup failures on few channels with the error highlighted below. This issue is caused due to a recent change from the MS side and it is reproducible in our internal setups also.

Solution:

dev team provided the below patch for the issue and the currently shared version is hotfix it is the official version of the fix.
FR25 form 3865
Summary: Change Microsoft Graph APIs for Teams posts from beta to v1.0
customer applied hotfix on Fr25.33 and confirmed backup are running fine for teams now


Mike Struening
Vaulter
Forum|alt.badge.img+23

Sharing Case Solution:

Finding Details:

-- Teams backup completed with one or more error

-- FR25.28 setup in pace

-- customer had query related to beta MS API usage by commvault

"these are actually BETA Microsoft APIs
MS didn't release the APIs until very recently
But Commvault dev team have plans to move to release versions of API"

-- regarding backup started failing for few channel recently

logs contain below traces

PerformWebRequest - Web Exception generated [500] [InternalServerError] [InternalServerError] [Error while processing response.]
PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]

as per internal repository details

We are seeing post backup failures on few channels with the error highlighted below. This issue is caused due to a recent change from the MS side and it is reproducible in our internal setups also.

Solution:

dev team provided the below patch for the issue and the currently shared version is hotfix it is the official version of the fix.
FR25 form 3865
Summary: Change Microsoft Graph APIs for Teams posts from beta to v1.0
customer applied hotfix on Fr25.33 and confirmed backup are running fine for teams now


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings