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Command Center error

  • October 13, 2022
  • 7 replies
  • 126 views
C
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I can't open command center, what can I do here?

Best answer by Vijay Chander Gajarla

Seems IIS dependent services were not started as per screenshot.

Refer to below Microsoft link:

https://techcommunity.microsoft.com/t5/iis-support-blog/iis-reset-issue-restart-attempt-failed/ba-p/1031976

 

Also for Commvault services open: process manager and check services and start services which are not running.(Above screenshot few services seems not started)

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    V
    Vaulter
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    Seems generic error, do check all commvault services are running and try and reset IIS

    C
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    any other suggestions?

     

    V
    Vaulter
    Forum|alt.badge.img+4

    Seems IIS dependent services were not started as per screenshot.

    Refer to below Microsoft link:

    https://techcommunity.microsoft.com/t5/iis-support-blog/iis-reset-issue-restart-attempt-failed/ba-p/1031976

     

    Also for Commvault services open: process manager and check services and start services which are not running.(Above screenshot few services seems not started)

    C
    Forum|alt.badge.img+2

    @Vijay Chander Gajarla , I tried to fix it, but problem was the same

    SparshGupta
    Vaulter
    Forum|alt.badge.img+10

    Hi @Command Center error 

     

    1. What error do you see in WebServer.log & AdminConsole.log? 
       
    2. Was it working before? If so, were any updates installed recently?

     


    Can you make sure your webservice is up?

    In your browser hit the webservice URL. This url is configured in registry as baseUrl.  

    E.g. https://:81/searchsvc/cvwebservice.svc

     

    You should see a message that says webservice is up and running. If you don’t see this message, webserver needs to be fixed. You can try restarting the webserver.

     

     

    Thanks,

    Sparsh

    C
    Forum|alt.badge.img+2

    problem solved

     

    thank you

    SparshGupta
    V
    2 people like this
    • SparshGupta
      SparshGupta
    • V
      Vijay Chander Gajarla
    V
    Vaulter
    Forum|alt.badge.img+4

    Good to know, Thanks for the update.

    Reply


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