Hi @Mauro
The steps Chris has shared is the documented procedure which assumes that you prefer not to have an outage (will alow restores \ recalls to continue).
An alternative if that is not a concern and you do not mind scheduling an outage an easier way with less complexity \ steps would be:
a) First upgrade the production Commserve instance like you normally would, either via the Commcell console or running the Feature Release (previously called Service Packs) interactively from the downloaded media.
b) Once the production Commserve is upgraded. open the Commcell console, you will see a client group called “CVLiveSync” (Note: this is not the container called “CSLiveSync”, “CVLiveSync” client group will only have your production Commserve client and failover clients as members, so 3 clients if you have 1 standby, the prod Commserve client and the 2 failover instances, prod and standby)
c) Right click that client group “CVLiveSync” [I am assuming your software cache is up to date here] then “All Tasks > Add/Remove Software > Update Software”
This will submit an update software job for all 3 clients, the Commserve will report back advising install already completed, the production failover instance will get upgraded, and for the standby, if your Commserve Live Sync configuration was installed correctly, it will actually auto upgrade Instance001 on the standby Commserve and take care of that for you (it knows not to start services or upgrade the database).
This makes it much easier to manage upgrades for Commserve LiveSync then what use to be the case, which are the steps you were referencing that were required before. Those steps are no longer required.
The steps above also are simpler if you were planning on having an outage for the Feature release upgrade anyway.
Let me know if you have any questions on the above.
Regards,
Michael