I have this problem. this morning I install the hotfix on the client computer not knowing it will affect my ddb reconstruction ongoing now for 12hours now no update what can I do fast to fix this pls very urgent
SIDB_GDP_PROD_ARCHIVE_GDP_PROD_ARCHIVE_Primary(Feb 9 2018 4:39PM) [ID:7]
Full Reconstruction
Last Job Update Time: 12 hours 52 minutes ago
Total Data Processed:0 Bytes
The Job Manager service was restarted.
Source: hq-vm-commserv, Process: JobManager
Solved
Dedup DB Reconstruction Total Data Processed:0% after installing hotfix
+7Best answer by Mike Struening RETIRED
Looks like you were able to resolve it via the support engineer:
>> Requested to restart the MA server and try running it and update the status.
>> Once chkdsk completed, start all the CV services
>> Take the MA from maintenance mode
>> Kill the current DDB reconst job, wait for 5 minutes and run a new Full reconstruction by checking all the 3 options and update the status.
Recon completed and everything is online.
I’ll mark this as the Best Answer on your behalf!
- Vaulter
- 602 replies
Hi
As your DDB is in a degraded state with a recon in progress, if you need this checked with urgency, please raise a support case.
Community can help with general errors, questions, but if you need a timely response and you have a business impact, a support case is the best way forward.
Thanks,
Stuart
+23- Vaulter
- 4996 replies
Glad you got a case open! I see the logs have been uploaded, so I’ll keep an eye on the incident progress.
+23- Vaulter
- 4996 replies
- Answer
Looks like you were able to resolve it via the support engineer:
>> Requested to restart the MA server and try running it and update the status.
>> Once chkdsk completed, start all the CV services
>> Take the MA from maintenance mode
>> Kill the current DDB reconst job, wait for 5 minutes and run a new Full reconstruction by checking all the 3 options and update the status.
Recon completed and everything is online.
I’ll mark this as the Best Answer on your behalf!
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