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Activate Data Governance jobs failed

  • February 25, 2022
  • 4 replies
  • 77 views

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Hi all,

Our activate infrastructure consists of a single server with the following roles installed:

  • Web Server

  • Content Analyzer

  • Index Store

When I run the first discovery job (online crawl), it completes successfully.
If I run the job again (full or incremental) or change the source path, the job fails with the following error:

“Could not initialize class com.commvault.solr.handler.extraction.CVStellentParser”

 

 

I tried to create a new inventory and  a new project. Again the first job works and the next one ends with errors.

As source I tried a network share (share CIFS storage NetApp) a folder on FS iDataAgent client and a local folder of the index server.

 

 

 

Best answer by Gabriele Palumbo

Sorry Mike, 

I solved it by updating to hotfix pack 34 (11.24.34).

 

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4 replies

MichaelCapon
Vaulter
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  • Vaulter
  • 352 replies
  • February 25, 2022

Hi @Gabriele Palumbo ,

Can you confirm the FR and MR level of your software here please?

 

Best Regards,

Michael


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Gabriele Palumbo , following up on this one.

Were you able to get this resolved on your end?

If so, can you share the solution?

Thanks!


Forum|alt.badge.img+7

Sorry Mike, 

I solved it by updating to hotfix pack 34 (11.24.34).

 


Mike Struening
Vaulter
Forum|alt.badge.img+23

Thanks for sharing and confirming!


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