Maybe I am interpreting the initial question wrong, but just to be sure and complete.
I read this as that the menu item for Exchange is not available at all. If this is the case please check:
your general menu customization, go to Manage - Customization - Navigation expand Protect - Applications and check if exchange is selected for your user type.
if you are member of a company check the company menu customization, go to Manage - Company - <your company> Click on Navigation Customization, expand Protect - Applications and check if exchange is selected for your user type.
guided setup to see if Exchange has been enabled, go to Guided setup - click exchange and see if remaining setup requirements are shown, if a server plan is already available you can click “Your setup has been finished. Click here to go to your solution”
If this does not apply to your situation you can ignore my reply 😋
thanks for your awnser. I had one additional question :)
What is reagrding existing DAGs. In our case it is an old DAG but the customer preferd to use the command center instad of the java gui. So everything which is described in Creating an Exchange DAG Client was dann in java gui and we had a lot of backups. If we are now creating an new pseudoclient over command center we had dublicate pseudoclients right ?
if yes than its not an option because if you need to restore older backups you must go to java gui and pick the old client.
So there is no option that the command center detect the available dag ?
Mmmm interesting thread to follow. So you're stating that your existing Exchange client does not show-up in Command Center. Can you lookup the client under servers?
Maybe I am interpreting the initial question wrong, but just to be sure and complete.
I read this as that the menu item for Exchange is not available at all. If this is the case please check:
your general menu customization, go to Manage - Customization - Navigation expand Protect - Applications and check if exchange is selected for your user type.
if you are member of a company check the company menu customization, go to Manage - Company - <your company> Click on Navigation Customization, expand Protect - Applications and check if exchange is selected for your user type.
guided setup to see if Exchange has been enabled, go to Guided setup - click exchange and see if remaining setup requirements are shown, if a server plan is already available you can click “Your setup has been finished. Click here to go to your solution”
If this does not apply to your situation you can ignore my reply 😋
@SSchmidt I would also recommend you to update to the latest maintenance relaese. Not sure if you looked already, but as you are running FR25.19 there are many Exchange related fixes also in combination with Command Center in more recent versions. Latest version is FR25.32.
And indeed as @Jos Meijer pointed out check the customization if Exchange is selected.
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