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After change any dashboard his not work

L
Byte
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After I made changes to any standard dashboard(ex: /commandcenter/#/dashboard/commcell) - it becomes inaccessible: “Something went wrong. Server may be under maintenance.”

The same if I create a clone of the current one.

How to fix or reset dashboards to default?

 

 

 
 

Best answer by Leonid

MR27 fixIt

all THX!

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13 replies

D
Byte
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  • Dmitriy
  • Byte
  • 23 replies
  • June 1, 2022

@Leonid 

  1. Stop Commvault Tomcat service 
  1. Did a restart IIS, At the command prompt, type IISRESET.
  2. Start Commvault Tomcat
  3. Revert to default https://documentation.commvault.com/11.24/essential/129158_reverting_changes_to_default_dashboard_on_command_center.html
M
1 person likes this
  • M
    MOGFREY
L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 1, 2022

restarts and update MR25 to MR26 not helpme..

 

go try to revert defaults..

L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 1, 2022

no revert plan is done - i cannot found this button

 

D
Byte
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  • Dmitriy
  • Byte
  • 23 replies
  • June 1, 2022

When checking the WebServerCore component, http://localhost:81/WebServerCore an error occurs:
 

The .NET folder under Program Files was missing the dotnet.exe binary.

.NET Core 2.1 uninstalled, a fresh installer downloaded from Microsoft Download .NET Core 2.1 and reinstalled.

IIS and Tomcat restarted, WebConsole is now up and running.

L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 1, 2022

11.26.26 use .NET Core 3 , i update it up to 3.1.25 - no effect.

 

http://localhost:81/WebServerCore

HTTP Error 404.0 - Not Found

The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 1, 2022

it is problem only for changed dashboards!

 

This dashboard i no change and it work!

 

L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 2, 2022

@Dmitriy only clone dashboard(w/o edit) not open

master role dont help

J
Vaulter
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  • JupalliVaulter
  • Vaulter
  • 7 replies
  • June 3, 2022

Hello Leonid,

 

FR 26 > MR27 has a fix for this issue.
 

Thanks

Venkat

 

L
1 person likes this
  • L
    Leonid
L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • June 3, 2022

next problem - i cannot download any fix(

Error Code: [68:472]
Description: Download is skipped for [SP26_4050133:UP26_0] because the media is not available for it.

 

Mike Struening
Vaulter
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@Leonid , call support and mention this thread.  They should be able to request access on your behalf.

https://www.linkedin.com/in/michael-struening
L
Byte
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  • Leonid
  • Author
  • Byte
  • 8 replies
  • Answer
  • June 10, 2022

MR27 fixIt

all THX!

Mike Struening
Vaulter
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Thanks for the update @Leonid !!

https://www.linkedin.com/in/michael-struening
M
Byte
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  • MOGFREY
  • Byte
  • 16 replies
  • December 6, 2023
Dmitriy wrote:

@Leonid

  1. Stop Commvault Tomcat service 
  1. Did a restart IIS, At the command prompt, type IISRESET.
  2. Start Commvault Tomcat
  3. Revert to default https://documentation.commvault.com/11.24/essential/129158_reverting_changes_to_default_dashboard_on_command_center.html

step 1-3 worked for me

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