Skip to main content
commvault.com commvault.com
Solved

DDB Reconstruction

A
Bit
Forum|alt.badge.img+1

Hello ALL,

Currently running a DDB reconstruction and encountered this 

Failed to Copy or verify Chunk [1123876] in media [CV_MAGNETIC], Storage Policy [xxxxxx], Copy [xxxxxx], Host [xxxxxx], Path [G:\CV_MAGNETIC\V_363047], File Number [17], Backup Jobs [ 46145]Access to the file/media denied. Access to the file/media denied. Source: xxxx, Process: DDBRecovery

Path can be access on the media agent.

 

Best answer by Afeez

Hi @Emils 

Thanks.

Checked the security settings on the path and noticed the user for commvault was not in the list. I added it and seems ok now.

But now error has changed to failed to insert record on some chunks

View original
    Did this answer your question?

    2 replies

    Emils
    Vaulter
    Forum|alt.badge.img+13
    • EmilsVaulter
    • Vaulter
    • 166 replies
    • June 6, 2022

    Hi @Afeez 

    Access denied errors typically occurs when one of the following occurs:

    1. The service account used for Commvault does not have access to the Log + Base Directory nor the MagLib Path
    2. The documented AV exclusions are not in place
    3. A storage related errors which is stopping access to the Chunk and its associated blocks which may not reside in the same location mentioned in the error (G:\CV_MAGNETIC\V_363047)

     

    Can you please check AV exclusions are in place and any accounts used as service accounts have read/write access to all mountpaths, Log folders & base?

    L
    1 person likes this
    • L
      Laurent
    A
    Bit
    Forum|alt.badge.img+1
    • Afeez
    • Author
    • Bit
    • 1 reply
    • Answer
    • June 6, 2022

    Hi @Emils 

    Thanks.

    Checked the security settings on the path and noticed the user for commvault was not in the list. I added it and seems ok now.

    But now error has changed to failed to insert record on some chunks

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings