Skip to main content
Question

Backup operation was running from a fewer Data Access Nodes than configured issue

  • November 4, 2022
  • 4 replies
  • 705 views

Forum|alt.badge.img+9

I have an event with code 6:1002 in Event Viewer with the following description:

 

Backup operation was running from a fewer Data Access Nodes than configured. This could result in slower backup. The following Data Access Nodes were not in use: bkprj1r. Please check to see backup services on this node is up.

 


The bkprj1r server was a Linux MA Server. It was decomissioned last year. I probably didn't follow the correct procedure to disable thar MA server. The Job ID is 2752789. It started from the System Created for Index Backups Schedule Policy. 

 

IndexCheckPoint.log:

14516 38b4 11/04 13:00:11 2752789 DistributedIDA::CMaster::registerNodes(1061) - for bkprj1r:  -numstreams 1
14516 38b4 11/04 13:00:11 2752789 AddAgent() - Added Agent [bkprj1r]
14516 38b4 11/04 13:00:11 2752789 StartRemoteAgent() - Starting Remote Agent [bkprj1r]
14516 38b4 11/04 13:00:11 2752789 StartRemoteAgent() - Launching agent executable [CVDistributor.exe] on [bkprj1r.anotherdomain.com*bkprj1r*8400*8402] with args [-j 2752789 -a 2:889 -t 1 -i 3 -d cvault-ma-02.anotherdomain.com*cvault-ma-02*8400*8402 -io 1 -jt 2752789:7:1:0:0:44245 -idxma cvault-ma-02.anotherdomain.com*cvault-ma-02*8400*8402 -backup -pkg libIdxCheckPoint -dDupAi -controller -phase backup  -numstreams 1]
14516 38b4 11/04 13:00:14 2752789 ERROR: CvFwClient::connect(): Connection failed on cvault-ma-02: Couldn't complete tunnel connection to bkprj1r on 10.1.66.12:8403: No route to host
14516 38b4 11/04 13:00:14 2752789 StartRemoteAgent() - Failed to launch agent on [bkprj1r] ERROR 900005e Unable to connect to remote machine [bkprj1r.anotherdomain.com].  Please check Network Connectivity.
14516 38b4 11/04 13:00:14 2752789 DistributedIDA::CMaster::OnAgentFailed(2305) - Node [bkprj1r] failed to start
 

How Can I fix it? 

CVLT Version: 11.26.3

 

 

Aplynx
Vaulter
Forum|alt.badge.img+13
  • Vaulter
  • November 4, 2022

Is the decommissioned machine still listed as a data access node for that configuration? 


Forum|alt.badge.img+9
Aplynx wrote:

Is the decommissioned machine still listed as a data access node for that configuration? 

I don’t know. How Can I confirm that? I have no idea where to start. 


Forum|alt.badge.img+14
  • Vaulter
  • November 11, 2022

Check in the Index server “SP_XXX_Dedup_IndexServer” if that node bkprj1r is still defined and remove it:

https://documentation.commvault.com/2022e/essential/132052_adding_node_to_index_server.html

 


Forum|alt.badge.img+6

Hi,

 

I have the same issue but cannot see any nodes for the IndexServer related to the Storage Policies.

 

Kind Regards


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings