Hi All,
Please note that if you deploy the FREL OVA for CV 11.28 / 2022E within a perimeter network using Commvault Gateway you will run into an issue which requires manual intervention.
Setup:
Deployment:
During deployment you are asked to fill in this form:
Where the Client, Commserve and account details are filled.
As we are using a Commvault Gateway construction you configure Firewall options:
- Select checkbox for “Is CS behind a firewall”
- Fill in Option 3: Proxy client name, hostname and port
Now the OVA is being deployed.
When deployed we log in on the terminal and go to: /opt/commvault/Base/
Here we see 2 files being populated with wrong information:
- FwConfig.txt
- FwConfig.txt.registerme
Incorrect information from wizard:
(In this situation I am using the default tunnel port 8403, if you have entered a different port then this port value will differ from my example)
Resulting in a TCP connection directly to the Commserve with status SYNC_SENT as this address is not directly available within the perimeter network.
If you replace the content of both files for the following, all connections will be made and FREL registration will continue as expected:
It seems the FREL OVA wizard is not lined up with the installer anymore.
Looking at a manual installation of an agent this makes sense as you are no longer asked for the Firewall options, you only need to enter the Commserve or gateway address and optionally a port if you don’t use the default 8403.
Hope this helps if you encounter such issues while deploying an FREL OVA in a perimeter network.
