Hi there,
in our case it is not possible to import tapes back from the outside location to the library. It seems, that Commvault is not aware of putting tapes to I/E ports. Is there any setting, that handles importing of the tapes? Indeed, it is strange, because opposite direction - when exporting the tapes to the outside location via I/E is working fine. On the tape library we can see that a tape was put to I/E slot to be imported, but Commvault cant recognize it. All tries were done with empty tapes.
Do you have any idea how to investigate the issue further?
