Hello guys,
we had issues with DR backups which were failing in the phase of “backup to disk”. We are using cifs share mounted under the D:\ drive and folder D:\DRBackup. As a test, I`ve changed the local drive to a real local drive D:\DRbackup_2 (no cifs share on behind). DR backups were running there fine. So I decided to change configuration back to cifs share mount, but I am getting the error:
Failed to set [Backup Metadata Folder] for [DR Backup] with error [Failed to save Disaster Recovery Destination in CommServe database because of folder [D:DrBackup] is already being used for Disaster Recovery. ].
When checking commserveDR.log I see several error messages, not sure where to focus
CommservDR::getDbLogUsage() - Failed to get log usage with error [100] for database [Troubleshooting]
EvLogs::GenerateRequestSummary() - XML UnSerialization failed for str [] errorCode=[XML Message unserilization failed]
CommservDR::CopyFileImpersonate() - CQiDirectory::GetSpaceUsage failed to check space on [\\xxx..\DRBackup\SET_2150\] with error [0x8007051F:{CQiDirectory::GetSpaceUsage(494)/W32.1311.(There are currently no logon servers available to service the logon request. (1311))}]
Upload of backup to metallic cloud is working just fine.
I also found KB https://kb.commvault.com/article/77144 but this one seems not be my case, as disk library used in CommServeDR is not a unc path.
Thanks a lot for any advice or opinion.
