Hardware refresh of Existing High Availability Standby CommServe

Hi @lborek,

Yes, Hardware Refresh is to only move Commserve DBs to the new hardware. Live Sync configuration has to be manually deleted on the old server and reinstall the commserve failover packages on the new hardware.

Please follow the below process:

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Step1: Disable LiveSync on the active machine
https://documentation.commvault.com/2022e/expert/104803_enabling_or_disabling_commserve_livesync.html
 
Step2: Uninstall the Commserve failover instances(instance002) on both the nodes (Current active and passive)
 
Step3: Delete Network Topologies and groups
https://documentation.commvault.com/2022e/expert/130397_network_topologies_and_clients_groups_created_for_commserve_livesync.html
 
Step4: Take a fresh DR backup and move the latest DR files to the new hardware. Then, shut down the old hardware/isolate it.
https://documentation.commvault.com/2022e/essential/107613_performing_disaster_recovery_dr_backup.html
 
Step5: Install the Commserve software on the new hardware and then restore the Commserve DB using the CSrecoveryAssistant.exe Tool
https://documentation.commvault.com/2022e/expert/4739_commserve_hardware_refresh_overview.html
 
https://documentation.commvault.com/2022e/expert/4748_commserve_hardware_refresh_setting_up_commserve_database_in_new_hardware.html
 

Note: Use Alternative Method: Install the CommServe Software, and then Restore the Database
 
Step6: Install CommServe Failover Package (instance002) on the new active node
https://documentation.commvault.com/2022e/expert/105056_installing_commserve_failover_package_on_production_commserve_host.html
 
Step7: Install Commserve and Commserve failover packages on the new Standby node
https://documentation.commvault.com/2022e/expert/102847_installing_standby_commserve_host.html