Transport error for the Vmware vm backup from the Azure Cloud Commvault Server

Hi @Sudhi,

Is the VSA Proxy used local to the environment? - Could you check the vsbkp.log file for this Job and share any errors in there?

Best Regards,

Michael

Hi Michael , 

Thanks for th support , 

Attached the log file . I see the errors like CVMDiskInfo::Dispatch_VixDiskLib_Open() - VixDiskLib_Open failed Err=d You do not have access rights to this file . 

BR

Sudhir T 

Thanks @Sudhi,

From the log I can see connection on 902 was successful, but opening the Disk from ESX failed.

This is a generic error and we’ll need to check the “VixDiskLib.log" logfile on the VSA Proxy here also to see why the VDDK failed to read the disk using NBD (Network) transport. (It could be a connection timeout or failure)
 

I’d also suggest ensuring that the user account for the Vmware Instance has the correct permissions. - Ref: https://documentation.commvault.com/2023e/expert/permissions_for_custom_user_accounts_vmware.html

Best Regards,

Michael

Hi Michael  

Uploaded the logs files , shows some certificate errors . 

BR 

Sudhir T