Unusual File Activity not emailing.

Hi guys,

I was testing alerting yesterday & I dropped an eicar test file on one of my test servers that I current backup using ver 11.32

I got no alerts emailed to me but I did get the alerts in the event viewer

69:59    Possible threat found on client [xyztestfs] [count - 3]. Check Unusual File Activity report for more detail.

I checked my setup and I can see the alert below, if I click test an email gets sent to me.

I also have alerts setup to mail me on the following Alert Criteria: 
(Event Code equals to 7:211 OR 7:212 OR 7:293 OR 7:269 OR 14:336 OR 14:337 OR 69:59 OR 7:333 OR 69:52) but still never got a mail.

I do alerts from the above criteria from other servers I backup. 

Any help here would be grateful.