My customer cannot log on to the Commvault Command Center adman console with his active directory account. Error message goes straight to “Invalid User name or Password.” He is able to use his AD account for other systems. He has not logged on to the admin console in awhile so I am not sure when it stated.
I cannot find any entries in the current EvMgrS or CVD.log
Best answer by Scott Moseman
Yolanda wrote:
I did find out that one of his teammates cannot logon either. I have ask for AD group membership information for his account. I am waiting on that information.
I ask about other AD users because if no AD users are able to login, perhaps the service account used to connect to the domain changed and needs to be updated in Command Center.
I did find out that one of his teammates cannot logon either. I have ask for AD group membership information for his account. I am waiting on that information.
I did find out that one of his teammates cannot logon either. I have ask for AD group membership information for his account. I am waiting on that information.
I ask about other AD users because if no AD users are able to login, perhaps the service account used to connect to the domain changed and needs to be updated in Command Center.
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