Hi,
I have a probleme in exporting emails to PST or CAB files. The job isn't starting and display an error message saying "error downloading files." I haven't been able to locate any logs related to this error.
thanks for your help.
Solved
unable to export office 365 email to PST or CAB file
+6Best answer by Scott Reynolds
If you are still having issues suggest opening a support case to review.
- Vaulter
- 70 replies
please confirm prequisite(outlook 64 bit is required) is configured for export to work as per below reference
https://documentation.commvault.com/v11/essential/124404_exporting_and_downloading_mailbox_items_folders_or_messages.html
note: latest version of outlook 64 bit is supported for export to work.
- Vaulter
- 487 replies
- Answer
If you are still having issues suggest opening a support case to review.
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