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Question

Random end user showing up in associated users

  • November 5, 2024
  • 1 reply
  • 9 views
J
Byte
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Hey all,

Why would a random end user in AD show up as an associated user on a laptop that they have never logged into?

The only backup data in that users profile is an Office Document Template.  This user was also only added after the laptop was upgraded to windows 11.

Does anyone have any idea why?

TIA,

J

1 reply

Damian Andre
Vaulter
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  • Damian AndreVaulter
  • Vaulter
  • 1297 replies
  • November 8, 2024

Laptop owners can be automatically assigned in a few ways:

https://documentation.commvault.com/2023e/essential/automatically_assigning_laptop_owners_in_commcell_environment.html

If none of that makes sense then it might be worth opening a support case. If you remove the association does it return?

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