Good morning,I want to perform a Commvault upgrade in our infrastructure. We are currently on version 11.20 and I want to install the version 11.28Currently, the commserve and the SQL Server and the Media Agents are in version 12.Can we perform the upgrade directly on the current servers?Should we upgrade the SQL Server version from version 12 to version 16 on the Commserver which is in Windows 12 version?What is the best way to schedule our update?Thanks in advance.Best regards
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Upgrading Commvault
+19- Commvault Certified Expert
- 1232 replies
Hi
What do you exactly mean with "the commserve and the SQL Server and the Media Agents are in version 12.”? Are you referring to Windows Server 2012 (R2)? If this is the case than you will first have to upgrade your operating systems before you can upgrade to the latest LTS. As of FR26 this OS version is not supported anymore see: https://documentation.commvault.com/2022e/essential/1479_announcements.html
In case you are running it virtually than I would strongly consider building an fresh foundation based on a supported OS version and perform a CommServe upgrade with new hardware see: https://documentation.commvault.com/11.24/expert/2224_commserve_upgrade_with_hardware_refresh_overview.html
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