Hi there,
could you please help me what to do if all drives within the tape library went offline? The offline reason seems to be very strange:
[Cannot communicate with Media Mount Manager Service.
Please ensure that.
a. The MediaAgent is reachable from CommServe.
b. All MediaAgent services are running.]
A - Checked that MA is reachable
B - Checked that all services are running
What can help us to make drives online? Also verified in Windows device manager that drives are present and visible.