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Error: Failed to remove the backup snapshot for virtual machine, the snapshot may need to be manually removed.

  • October 9, 2024
  • 1 reply
  • 105 views

SivaShankarBehera
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Hi Team,

We have a hyper V host and the servers under this hyper V host is failing to take backup due to the below error.

Error: Description: Failed to remove the backup snapshot for virtual machine, the snapshot may need to be manually removed.

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Hi @SivaShankarBehera ,

Good day!

During backup we will send request to hyper-v to create snapshot and at end of backup we will send request to delete the snapshot created.

Commvault will be sending API request and the task will be executed on the hypervisor end.

In your scenario the snap deletion is failing. we need to check on vsbkp.log/Hyper-v events to check this further on finding the reason for the snap deletion failure

If case if you need further assistance feel free to raise a Support case

Regards,

Sureshkumar S


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