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Question

Problems with livesync after HW refresh

  • September 11, 2023
  • 2 replies
  • 101 views

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Hello,

 

we have deployed 2new windows 2019 machine and made a disaster recovery of the Commvault database using the recovery assisstant tool and also installed commvault on another host to build a livesync solution like we had before.

The IP and the hostaname of the commserve host has been changed, but the name for the commserve client is the same. We installed failover packages on both primary and secondary machines as written in the documentation. 

The problem is, that now we have 4 clients in the failover assistant. How to get rid of the restored failover clients now? IF I delete them, the new sql clients will be also deleted as the IPs are the same?

2 replies

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  • Vaulter
  • 249 replies
  • September 11, 2023

I would try first to remove from console the two old entries of the failover clients, this will not delete the new ones. 

If the old entries are still there in failover assitance after removal, you will need to engage with Support via case as there is a script to reset the entries for failover clients


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Old entries were deleted. I have the script and run it before we tried the production failover. It got stuck and failed on performing last sync before failover line… what is interesting that failoverlogshipping is working. Everything is green but the failover gor rolled back.


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