We are getting below error, during live sync Could you please help to fix this issue.
Error Code: [13:245] Description: [Deduplication failure] [Dedupe disk media] [Encountered a network error. Could not connect to the CVD on the target MediaAgent to launch the DDB engine. MediaAgent: nwccewprdma01. DDB: Azure DR Blob_292. DDB Id: 292. Partition Id: 301. . (Run check readiness on the client to ensure client is able to connect to all required backup infrastructure.)] [in media (CV_MAGNETIC) , Path (C:\BackupMountPoints\22CMA01_MP01\174RFD_10.30.2023_16.47\CV_MAGNETIC\V_1491701)] Source: pgms22cma01, Process: CVJobReplicatorODS
Log :
26064 41bc 07/29 10:27:07 6051301 [DM_BASE ] ConWrtrDDB [7708]: Connecting using engine id [292]
26064 41bc 07/29 10:27:07 6051301 SubstoRoutngInfo() - SubstoRoutngInfo: EngId[292] 0-301-0 => 0-301-0 Clnt=[nwccewprdma01] Path=[D:\DDB] Status=[0]
26064 41bc 07/29 10:27:07 6051301 Connect: Connecting to Engine [292], Group [0], Client [nwccewprdma01], Host [nwccewprdma01*nwccewprdma01*8400], Recovery Mode [false]
26064 41bc 07/29 10:27:09 6051301 ERROR: CvFwClient::connect(): Connection failed on pgms22cma01 with these errors: 1) No direct tunnel to nwccewprdma01; 2) Couldn't bring up any automatic tunnels to nwccewprdma01*nwccewprdma01*8400
26064 41bc 07/29 10:27:09 6051301 LaunchGroupRemotePart1: Cannot connect to CVD on host [nwccewprdma01*nwccewprdma01*8400]. Error [0xE8090010:{CCvNetwork::Attach_RemoteDLL(1526)} + {CCvNetwork::Attach_RemotePort(1400)} + {CCvNetwork::GetConnection(3273)} + {CSessionConnectionSocket::GetConnection(220)/EventMessage.0x09000010.9:16.(Remote machine [nwccewprdma01]. The socket connect failed. Error returned [-1=Connection failed on pgms22cma01 with these errors: 1) No direct tunnel to nwccewprdma01; 2) Couldn't bring up any automatic tunnels to nwccewprdma01*nwccewprdma01*8400]. Check Network Connectivity.)}]
26064 41bc 07/29 10:27:09 6051301 Connect: Unable to send message to [nwccewprdma01][nwccewprdma01*nwccewprdma01*8400] to launch engine [292] for group [0]. Error [Could not connect to the CVD on the target MediaAgent to launch the DDB engine. MediaAgent: nwccewprdma01, DDB: Azure DR Blob_292, StoreId: 292, SubStoreId: 301]
26064 41bc 07/29 10:27:09 6051301 [DM_BASE ] ConWrtrDDB [7711]: Cannot connect to the DDB. Error [Could not connect to the CVD on the target MediaAgent to launch the DDB engine. MediaAgent: nwccewprdma01, DDB: Azure DR Blob_292, StoreId: 292, SubStoreId: 301]
26064 41bc 07/29 10:27:09 6051301 [DM_BASE ] Error handler: Setting JPR for [errorType - 3] [Error-code - 53002] [Error-module - 218104058] [Event-ID - 536871511] [Handler type - 218104062]
26064 41bc 07/29 10:27:09 6051301 [DM_BASE ] setting job pending reason [job-ID - 6051301] [job type - 2] [Argument count - 4]
